Privacy policy

At Best Price Restaurant and Kitchen Supplies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we may collect when you visit our website, place an order, or communicate with us, and how that information may be used.

INFORMATION WE COLLECT

When you use our website, we may collect the following types of information.

INFORMATION YOU PROVIDE DIRECTLY

Depending on how you interact with our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order and purchase information
  • Account information, if you create an account
  • Payment information, which is processed through authorized payment providers

We do not need or store your complete payment card details on our own systems when those details are processed by our payment providers.

INFORMATION COLLECTED AUTOMATICALLY

When you browse our website, certain information may be collected automatically, such as:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Pages viewed
  • Website interactions and navigation
  • General location information
  • Referring website or source

This information may help us maintain website functionality, understand how visitors use our website, and improve our services.

HOW WE USE YOUR INFORMATION

We may use collected information to:

  • Process and fulfill orders
  • Provide shipping and delivery updates
  • Communicate with you about your orders
  • Respond to customer service inquiries
  • Process payments and prevent fraudulent transactions
  • Maintain and improve our website
  • Improve products, services, and customer experience
  • Send promotional communications when you have provided appropriate consent
  • Comply with legal, regulatory, and operational requirements

SHARING OF INFORMATION

We do not sell your personal information.

We may share limited information with trusted service providers when necessary to operate our business, including:

  • Payment processors for transaction processing
  • Shipping and delivery carriers
  • Website hosting and technology providers
  • Analytics and website service providers
  • Customer service and communication providers

These providers may only receive information reasonably necessary to provide their services.

We may also disclose information when required by law, legal process, court order, or to protect our rights, customers, website, or business.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Remember preferences and shopping activity
  • Maintain website functionality
  • Improve website performance
  • Understand website traffic and usage
  • Provide a better shopping experience

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

DATA SECURITY

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

Payment transactions are processed through secure payment providers using appropriate security measures. We do not store complete payment card information on our own servers when it is handled by our payment processing partners.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

YOUR PRIVACY RIGHTS

Depending on applicable law and your location, you may have certain rights regarding your personal information, which may include:

  • Requesting access to personal information we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of certain personal information
  • Requesting information about how your personal information is used
  • Opting out of certain promotional communications

Some requests may be subject to legal, security, or operational requirements.

To make a privacy-related request, please contact us using the information provided below.

MARKETING COMMUNICATIONS

If you choose to receive promotional emails or other marketing communications, we may use your email address to send information about products, promotions, or other store updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

Transactional messages, such as order confirmations, shipping notifications, and customer-service communications, may still be sent when necessary to fulfill your order or provide requested services.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

CHILDREN'S PRIVACY

Our website is intended for general consumers and is not knowingly directed toward children under the age required by applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

POLICY UPDATES

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with the revised information.

CONTACT INFORMATION

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Best Price Restaurant and Kitchen Supplies
13373 Perris Blvd Ste C204, Moreno Valley, CA 92553, United States

Phone: +1 951-221-1121
Email: info@bpksupply.com

Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: 9:00 AM – 2:00 PM

Time Zone: (GMT-08:00) Pacific Time (US & Canada)