Terms of service
Welcome to Best Price Restaurant and Kitchen Supplies. These Terms of Service govern your use of our website and the purchase of products through our online store. By accessing or using our website, you agree to these terms.
1. General Information
Best Price Restaurant Kitchen Supplies provides restaurant kitchen supplies and related products through our online store.
Business Name: Best Price Restaurant and Kitchen Supplies
Address: 13373 Perris Blvd Ste C204, Moreno Valley, CA 92553, United States
Phone: +1 951-221-1121
Email: info@bpksupply.com
2. Use of Our Website
By using our website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Not attempt to interfere with or disrupt the website or its services.
- Not use the website in a way that may cause harm to our business, website, or other customers.
We reserve the right to restrict or terminate access to our website if these terms are violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate.
However, product appearance, packaging, availability, or specifications may occasionally vary.
We reserve the right to correct errors, update product information, or change product availability and pricing when necessary.
4. Orders and Payments
When you place an order through our website, you agree that the information provided is accurate and complete.
An order is considered successfully placed after the order has been submitted and payment has been confirmed.
We reserve the right to cancel or refuse an order when necessary, including situations involving incorrect pricing, product availability, suspected fraudulent activity, or other issues affecting the order.
5. Order Processing and Shipping
Orders are normally processed within 1–3 business days after successful order placement and payment confirmation.
Our daily order cutoff time is 5:00 PM Pacific Time.
After processing, standard shipping generally takes approximately 4–7 business days.
Estimated delivery times are provided for general guidance and are not guaranteed delivery dates. Carrier delays, weather, holidays, transportation issues, and other circumstances outside our control may affect delivery times.
For complete information, please review our Shipping Policy.
6. Returns, Refunds, and Exchanges
We accept eligible returns within 30 days of delivery, subject to the conditions described in our Return & Refund Policy.
Eligible products must generally be returned in unused and original condition with applicable original packaging and accessories.
We also accept exchanges for eligible products, subject to product availability and approval after inspection.
Approved refunds are processed within 7 days after the returned item has been received and the return has been approved. Refunds are issued to the original payment method.
For complete details, please review our Return & Refund Policy.
7. Damaged, Missing, or Lost Packages
If an order arrives damaged, please contact us as soon as possible with your order number and, when possible, photos of the damaged item and packaging.
If your package is missing or appears to be lost, please contact us within 3 days so we can assist with the issue and determine the appropriate next steps.
8. Order Cancellation
If you need to cancel an order, please contact us as soon as possible after placing the order.
We will make reasonable efforts to accommodate cancellation requests before the order has been processed or shipped. However, cancellation may not be possible once processing or shipment has begun.
9. Pricing and Availability
All prices displayed on our website are subject to change without prior notice.
Product availability may also change at any time. If a product becomes unavailable after an order is placed, we may contact you regarding the order and provide an appropriate resolution.
10. Intellectual Property
All content on this website, including text, images, graphics, logos, product information, and other materials, is owned by or used by Best Price Restaurant and Kitchen Supplies with appropriate authorization.
You may not copy, reproduce, distribute, modify, or use our website content for commercial purposes without prior written permission.
11. Third-Party Services
Our website may use third-party services such as payment processors, shipping carriers, analytics services, or other service providers.
These services may have their own terms and policies. We are not responsible for the policies or practices of independent third-party services.
12. Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
Website availability may occasionally be affected by maintenance, technical problems, or circumstances beyond our control.
13. Limitation of Liability
To the extent permitted by applicable law, Best Price Restaurant and Kitchen Supplies is not responsible for losses or damages resulting from circumstances beyond our reasonable control, including carrier delays, weather events, technical issues, or other unexpected events.
14. Changes to These Terms
We reserve the right to update or modify these Terms of Service when necessary.
Any changes will be posted on this page. Your continued use of our website after changes are posted means that you accept the updated terms.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Best Price Restaurant and Kitchen Supplies
Address: 13373 Perris Blvd Ste C204, Moreno Valley, CA 92553, United States
Phone: +1 951-221-1121
Email: info@bpksupply.com
Business Hours
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: 9:00 AM – 2:00 PM
Time Zone: (GMT-08:00) Pacific Time (US & Canada)